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Client management – Legal Nurse Podcasts https://legalnursepodcasts.com Patricia Iyer Wed, 18 Oct 2017 06:00:26 +0000 en-US hourly 1 Welcome to Legal Nurse Podcast. I am Pat Iyer MSN RN LNCC. I am so pleased you decided to listen in. <br /> <br /> Take a journey of motivation, growth and transformation of your legal nurse consulting practice by learning from successful entrepreneurs. Boost your skills by getting valuable tips from experts from within and outside of legal nurse consulting. <br /> <br /> In this show I provide two types of podcasts. The first is an interview with an expert who reveals key concepts you may apply to your legal nurse consulting practice. The experts answer probing questions to give you practical tips you can immediately apply. <br /> <br /> In the second type of podcast, I offer my comments, experience, and lessons learned the hard way to expand on what the interview covered. <br /> <br /> Here’s what you can expect to get from listening to these programs: tips and strategies, encouragement, sound advice, and more.<br /> <br /> My podcasts cover what I consider to the 5 pillars of legal nurse consulting. <br /> <br /> • First you need expertise in your medical knowledge so that you can help clients. <br /> • Second, you need to have marketing skills and use strategies that will bring you clients. <br /> • Third, you need to follow sound financial practices to collect and wisely spend your dollars. <br /> • Fourth, you need to know how to work with clients to strengthen relationships. <br /> • Lastly, you need to know how to manage a business. <br /> <br /> I’ll summarize: The 5 pillars are expertise, marketing, finances, clients and business management.<br /> <br /> You may listen to Legal Nurse Podcasts on my website at legalnursepodcasts.com or on Itunes. I know some people prefer to listen to information and some prefer to read.If you like to read or to be able to refer again what you’ve just heard, you may request the transcripts of the programs. Get the transcripts on legalnursepodcasts.com. <br /> <br /> Here’s who I am. I started as an LNC in 1987 when I got my first expert witness case. I spent about 20 years as a medical surgical nursing expert witness testifying in nursing malpractice cases. Also, I spent over 25 years summarizing medical records to explain the facts to juries. In 1989 I started an independent legal nurse consultant business and built it up to become a large and successful business. I sold it in 2015.<br /> <br /> Along the way I committed 5 years of my life to the American Association of Legal Nurse Consultants, including a year as president. <br /> <br /> Since I sold my business, I have been writing, editing books, presenting webinars and coaching LNCs. My coaching site is LNCAcademy.com.<br /> <br /> I love to write, as you will discover when you go to legalnursebusiness.com, my website for LNCs. Many LNCs know me as the chief editor of the second edition of the Legal Nurse Consulting Principles and Practices. It is one of my hundreds of publications, including books, chapters, articles, case studies and online courses. <br /> <br /> I bring all of this expertise to you. <br /> <br /> I’d love to hear your thoughts about this show. Let me know what YOU are interested in hearing about. Add your comments to the episode show notes on legalnursepodcasts.com. <br /> <br /> Thank you for joining us. <br /> <br /> <br /> <br /> Pat Iyer MSN RN LNCC false Pat Iyer MSN RN LNCC podcast Tips and Strategies for Legal Nurse Consultants Client management – Legal Nurse Podcasts https://legalnursepodcasts.com/wp-content/uploads/2016/08/Legal_Nurse-AR.jpg https://legalnursepodcasts.com/category/client-management/ c9c7bad3-4712-514e-9ebd-d1e208fa1b76 116337258 LNP 121 Attorney Personalities and How They Affect Your Relationships https://legalnursepodcasts.com/lnp-121-attorney-personalities-affect-relationships/ https://legalnursepodcasts.com/lnp-121-attorney-personalities-affect-relationships/#respond Wed, 18 Oct 2017 06:00:26 +0000 http://legalnursepodcasts.com/?p=1781   What is your personality type and how does that affect your success as a legal nurse consultant? What attorney personalities are you most likely to encounter? In this edition of Iyer’s Insights, I give you the tools to recognize your personality type as well as your attorney personalities. In case you did not get […]

The post LNP 121 Attorney Personalities and How They Affect Your Relationships appeared first on Legal Nurse Podcasts.

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What is your personality type and how does that affect your success as a legal nurse consultant? What attorney personalities are you most likely to encounter? In this edition of Iyer’s Insights, I give you the tools to recognize your personality type as well as your attorney personalities.

In case you did not get a chance to listen to Lorna Kibbey explain DISC personalities, here is a quick review.

The DISC styles give you guidance in understanding your personality and of those around you. Each letter in DISC stands for a different type of personality.

Listen in as Pat Iyer chats about these points:

  • The decisive and direct D Personality
  • The influential I personality
  • The most common personality type for LNCs and trial attorneys
  • Tips for working with different attorney personalities

Related Product​: How to Manage Your Legal Nurse Consulting Business: Top Tips for Success.

You’ve gotten your legal nurse consulting business started, you’ve gotten clients, and you want to sustain your success. Business development and client management are intertwined. Both are necessary for a stable business. In this book I tackle how to control your money and your goals, to subdue the evil twins of perfectionism and procrastination, and to get more done through outsourcing. You can reach a stressed out state as a business owner. I share tips for managing your stress and health.

Ready to hire an employee? I added a chapter on the process of interviewing and hiring.

The second part of the book shares tools and techniques for deepening your relationships with your clients. You will discover how to win over and retain the clients you want and recognize those who are too much trouble. Mastering negotiation, business communication and conflict are essential. I show you how. This is the book to use to build a stable foundation for your business.

Get your copy at http://lnc.tips/Creatingseries and get a 25% discount using the code listened.

Your presenter

Pat Iyer has been a legal nurse consultant since 1987.  She also built a successful LNC business that was filled with loyal attorney clients who returned over and over with cases.

The post LNP 121 Attorney Personalities and How They Affect Your Relationships appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/lnp-121-attorney-personalities-affect-relationships/feed/ 0   What is your personality type and how does that affect your success as a legal nurse consultant? What attorney personalities are you most likely to encounter? In this edition of Iyer’s Insights, I give you the tools to recognize your personality type...   What is your personality type and how does that affect your success as a legal nurse consultant? What attorney personalities are you most likely to encounter? In this edition of Iyer’s Insights, I give you the tools to recognize your personality type as well as your attorney personalities. In case you did not get […] Pat Iyer MSN RN LNCC full false 1781
LNP 113 How to Build Strong Attorney Client Relationships – Pat Iyer https://legalnursepodcasts.com/lnp-113-build-strong-attorney-client-relationships-pat-iyer/ https://legalnursepodcasts.com/lnp-113-build-strong-attorney-client-relationships-pat-iyer/#respond Wed, 20 Sep 2017 04:13:02 +0000 http://legalnursepodcasts.com/?p=1662 What can you do to help your clients? What are you doing that is strengthening your attorney client relationships? Look for opportunities to assist them. In this issue of Iyer’s Insights Pat shares some secrets about how to build strong attorney client relationships. Listen in as Pat Iyer chats about these points: How a doctor’s […]

The post LNP 113 How to Build Strong Attorney Client Relationships – Pat Iyer appeared first on Legal Nurse Podcasts.

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What can you do to help your clients? What are you doing that is strengthening your attorney client relationships? Look for opportunities to assist them. In this issue of Iyer’s Insights Pat shares some secrets about how to build strong attorney client relationships.

Listen in as Pat Iyer chats about these points:

  • How a doctor’s crediblity-destroying secret almost stung Pat’s client
  • How her actions saved her client a huge embarrassing problem because he was forewarned
  • Why being personable is a key to strengthening your attorney client relationships
  • Why attorneys are like members of Congress. Everybody likes their own attorney, but they hate all other attorneys

Related Product​: Your 5 Minute Legal Nurse Consulting Plans

Get an instant business plan so you can be your customer’s hero. Pat’s 5 Minute Planners help you focus on what is important to an LNC business. Nothing like this exists elsewhere. Get 7 of Pat’s 5 Minute Planners for $7.00!

  • 5 Minute Client Management Plan
  • 5 Minute Online Marketing Plan
  • 5 Minute Marketing with Storytelling Plan
  • 5 Minute Exhibiting Plan
  • 5 Minute Sales Plan
  • 5 Minute Financial Plan
  • 5 Minute LNC Business Plan

Order your 5 Minute plans at this Link http://lnc.tips/5minuteplan and use the code Listened to get 25% off.

Immediate digital delivery!

Your presenter

Pat Iyer has been a legal nurse consultant since 1987. She built a successful LNC business that was filled with loyal attorney clients who returned over and over with cases.

The post LNP 113 How to Build Strong Attorney Client Relationships – Pat Iyer appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/lnp-113-build-strong-attorney-client-relationships-pat-iyer/feed/ 0 What can you do to help your clients? What are you doing that is strengthening your attorney client relationships? Look for opportunities to assist them. In this issue of Iyer’s Insights Pat shares some secrets about how to build strong attorney client... What can you do to help your clients? What are you doing that is strengthening your attorney client relationships? Look for opportunities to assist them. In this issue of Iyer’s Insights Pat shares some secrets about how to build strong attorney client relationships. Listen in as Pat Iyer chats about these points: How a doctor’s […] Pat Iyer MSN RN LNCC full false 1662
LNP 112 Be Your Customer’s Hero: Client Relationships Adam Toporek https://legalnursepodcasts.com/lnp-112-your-customers-hero-client-relationships-adam-toporek/ https://legalnursepodcasts.com/lnp-112-your-customers-hero-client-relationships-adam-toporek/#respond Mon, 18 Sep 2017 05:26:10 +0000 http://legalnursepodcasts.com/?p=1653 The post LNP 112 Be Your Customer’s Hero: Client Relationships Adam Toporek appeared first on Legal Nurse Podcasts.

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Listen in as Pat Iyer and Adam Toporek chat about these points

  • What does that mean to be your customer’s hero?
  • Why you should consistently meet or exceed expectations and be hassle-free.
  • How you can reduce customer effort or customer hassle
  • When will policies and procedures hurt you
  • Is employee empowerment important?
  • Is the customer is always right?
  • The biggest customer hot button, the one that would make you completely upset with an organization
  • How to make ourselves stand out to the people who are contacting us

Related Product​: Your 5 Minute Legal Nurse Consulting Plans

Get an instant business plan so you can be your customer’s hero. Pat’s 5 Minute Planners help you focus on what is important to an LNC business. Nothing like this exists elsewhere. Get 7 of Pat’s 5 Minute Planners for $7.00!

  • 5 Minute Client Management Plan
  • 5 Minute Online Marketing Plan
  • 5 Minute Marketing with Storytelling
  • 5 Minute Exhibiting Plan
  • 5 Minute Sales Plan
  • 5 Minute Financial Plan
  • 5 Minute LNC Business Plan

Order your 5 Minute plans at this Link http://lnc.tips/5minuteplan and use the code Listened to get 25% off.

Immediate digital delivery!

 Your presenter for Be Your Customer’s Hero

Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service. He is a third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business.

The post LNP 112 Be Your Customer’s Hero: Client Relationships Adam Toporek appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/lnp-112-your-customers-hero-client-relationships-adam-toporek/feed/ 0 Pat Iyer MSN RN LNCC full false 1653
LNP 83 – Client Relationship Building for Legal Nurse Consultants https://legalnursepodcasts.com/lnp-83/ https://legalnursepodcasts.com/lnp-83/#respond Wed, 07 Jun 2017 06:06:26 +0000 http://legalnursepodcasts.com/?p=1325 How can you expand your relationship building with attorneys? These are some questions LNCs ask me. In my experience, attorneys tend to pigeonhole legal nurse consultants. They often think of the LNC only in terms of the services they are familiar with. Does the attorney know you also do timelines? attend IMEs? locate expert witnesses? […]

The post LNP 83 – Client Relationship Building for Legal Nurse Consultants appeared first on Legal Nurse Podcasts.

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How can you expand your relationship building with attorneys? These are some questions LNCs ask me.

In my experience, attorneys tend to pigeonhole legal nurse consultants. They often think of the LNC only in terms of the services they are familiar with. Does the attorney know you also

  • do timelines?
  • attend IMEs?
  • locate expert witnesses?

A legal vendor friend of mine created a marketing piece he called, “I did not know you did that…” and he listed all of his services. I developed a piece that was similar. It is a great idea to have a promotional package that includes information about your background, testimonials. Mirror this information on your website.

 

Listen in as Pat Iyer chats about these points:

  • The promotional material you need for relationship building with attorneys
  • What you should ask the client when trying to follow up after a case in order to find out how you did?
  • Ways to Keep in Contact with Attorneys
  • Who is your Legal Nurse Consultant’s ideal client
  • How to dig deeper into the needs of your ideal client
  • The issues you should define when you think about your ideal clients needs

Related Product

How to Manage Your Legal Nurse Consulting Business

These are just some tips about how to handle your legal nurse consulting business. I have a lot more in my new 2017 book, ​How to Manage Your Legal Nurse Consulting Business: Top Tips for Success.

You’ve gotten your legal nurse consulting business started, you’ve gotten clients, and you want to sustain your success. ​Business development and client management are intertwined. Both are necessary for a stable business.

In this book I tackle how to control your money and your goals, to subdue the evil twins of perfectionism and procrastination, and to get more done through outsourcing. You can reach a stressed out state as a business owner. I share tips for managing your stress and health. Ready to hire an employee? I added a chapter on the process of interviewing and hiring.

The second part of the book shares tools and techniques for ​deepening your relationships with your clients.​ You will discover how to win over and retain the clients you want and recognize those who are too much trouble. ​Mastering negotiation, business communication and conflict are essential.​ I show you how. This is the book to use to build a stable foundation for your business.

Get your copy hot off the press at ​http://lnc.tips/Creatingseries

Get a 25% discount on this training by using the word Listened in the coupon box during checkout

Your Presenter:

Pat Iyer MSN RN LNCC built a successful legal nurse consulting business which she was able to sell. This is an unusual feat in a services business. She has cracked the code for being able to articulate legal nurse consulting value.

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore mentorship with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes. Pat is a trusted advisor to LNCs.

Join us for monthly online trainings at LNCCEU.com for 2 trainings each month designed to deepen your knowledge and skills.

The post LNP 83 – Client Relationship Building for Legal Nurse Consultants appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/lnp-83/feed/ 0 How can you expand your relationship building with attorneys? These are some questions LNCs ask me. In my experience, attorneys tend to pigeonhole legal nurse consultants. They often think of the LNC only in terms of the services they are familiar with... How can you expand your relationship building with attorneys? These are some questions LNCs ask me. In my experience, attorneys tend to pigeonhole legal nurse consultants. They often think of the LNC only in terms of the services they are familiar with. Does the attorney know you also do timelines? attend IMEs? locate expert witnesses? […] Pat Iyer MSN RN LNCC full false 1325
LNP 82 – How do You Know You’re Satisfying Your Attorney Clients? – Robert Schlemm https://legalnursepodcasts.com/lnp-82/ https://legalnursepodcasts.com/lnp-82/#respond Mon, 05 Jun 2017 06:00:19 +0000 http://legalnursepodcasts.com/?p=1324 Robert Schlemm who is a nurse, has a bachelor’s degree and is a certified surgical assistant. I brought him on the show to talk about satisfying your attorney clients. Robert is a specialist in the area of client satisfaction and shares some tips and techniques that you can use to build customer satisfaction into your […]

The post LNP 82 – How do You Know You’re Satisfying Your Attorney Clients? – Robert Schlemm appeared first on Legal Nurse Podcasts.

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Robert Schlemm who is a nurse, has a bachelor’s degree and is a certified surgical assistant. I brought him on the show to talk about satisfying your attorney clients. Robert is a specialist in the area of client satisfaction and shares some tips and techniques that you can use to build customer satisfaction into your business. You can spend a lot of money doing marketing and sales. You can spend a lot of your time bringing cases in, but if you aren’t satisfying your attorney clients you won’t have a business.

Listen in as Pat Iyer and Robert Schlemm chat about these points:

  • Robert talks about his exposure to health care before he became a registered nurse.
  • How sales and marketing relates to customer satisfaction and retention
  • Why we should make every effort towards satisfying your attorney clients
  • Why your most unhappy customers are your greatest source of learning
  • How social media is rapidly turning into a vital part of the modern marketing mix
  • What can you do about negative reviews
  • 10 items the National Business Research Institute offers that affect customer satisfaction
  • Why providing your customer with the value that your particular business offers and the value that you offer is extremely important

Related Product

How to Manage Your Legal Nurse Consulting Business

These are just some tips about how to handle your legal nurse consulting business. I have a lot more in my new 2017 book, How to Manage Your Legal Nurse Consulting Business: Top Tips for Success.

You’ve gotten your legal nurse consulting business started, you’ve gotten clients, and you want to sustain your success. Business development and client management are intertwined. Both are necessary for a stable business. In this book I tackle how to control your money and your goals, to subdue the evil twins of perfectionism and procrastination, and to get more done through outsourcing. You can reach a stressed out state as a business owner. I share tips for managing your stress and health. ​

Ready to hire an employee? I added a chapter on the process of interviewing and hiring. The second part of the book shares tools and techniques for deepening your relationships with your clients. You will discover how to win over and retain the clients you want and recognize those who are too much trouble. Mastering negotiation, business communication and conflict are essential. I show you how. This is the book to use to build a stable foundation for your business and help you in satisfying your attorney clients.

Get your copy hot off the press at http://lnc.tips/Creatingseries

Get a 25% discount on this training by using the word Listened in the coupon box during checkout

Your Presenter:

Robert Schelmm’s marketing experience spans multiple years, and showcases his work and didactic expertise. During this time, and essential to that proven success, the highest of ethical standards were continually maintained. A hard work ethic was instilled at an early age, was followed, and has served his patients/business clients well throughout his career. Whether it was medical sales and marketing or in his clinical practice these attributes greatly contributed to successful outcomes. YOUR KEY TO SUCCESS lies in the knowledge of how to obtain and retain your valuable customers. LET ROBERT HELP YOU SUCCEED.

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore mentorship with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes. Pat is a trusted advisor to LNCs.

Join us for monthly online trainings at LNCCEU.com for 2 trainings each month designed to deepen your knowledge and skills.

The post LNP 82 – How do You Know You’re Satisfying Your Attorney Clients? – Robert Schlemm appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/lnp-82/feed/ 0 Robert Schlemm who is a nurse, has a bachelor’s degree and is a certified surgical assistant. I brought him on the show to talk about satisfying your attorney clients. Robert is a specialist in the area of client satisfaction and shares some tips and t... Robert Schlemm who is a nurse, has a bachelor’s degree and is a certified surgical assistant. I brought him on the show to talk about satisfying your attorney clients. Robert is a specialist in the area of client satisfaction and shares some tips and techniques that you can use to build customer satisfaction into your […] Pat Iyer MSN RN LNCC full false 1324
LNP 77 – Attorney Client Retention: How to Attract and When to Let Go – Pat Iyer https://legalnursepodcasts.com/lnp-77/ https://legalnursepodcasts.com/lnp-77/#respond Wed, 17 May 2017 06:00:34 +0000 http://legalnursepodcasts.com/?p=1275 Are you burning through clients? Do they try you once and not return? Client retention is a crucial issue for legal nurse consultants. If you make one sale out of twenty prospective client contacts, that means that for two contacts you’d have to meet forty contacts, or potential clients. That is a bit daunting. You […]

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hand shake symbolizing selling to senior attorneys

Are you burning through clients? Do they try you once and not return? Client retention is a crucial issue for legal nurse consultants. If you make one sale out of twenty prospective client contacts, that means that for two contacts you’d have to meet forty contacts, or potential clients. That is a bit daunting.

You have to make a commitment to follow up on inquiries about your services, go to meetings, make calls, and when possible, meet all those potential clients. Even after you make that first sale you have to be willing and able to follow the clients through the client development process and move them from potential client or prospect to become an advocate for you and your services.

Listen in as Pat Iyer chats about these points:

  • What are the 5 keys to client retention
  • How do you recognize a low profit attorney client
  • Why you don’t hang onto a low profit attorney client
  • How to put boundaries on the behavior of the client. Be clear about what you can do and when you can do it
  • How to implement a price increase.
  • Why you should be clear that you are working with attorney clients you want to keep. You do have a choice

Related Product

Win Over and Retain the Clients You Want
You’ve worked hard to become a legal nurse consultant and you want to retain clients. You’ve been looked up to and respected as a nurse. Now you feel less than knowledgeable as you are drawn into the world of attorneys. Business is not your first language, patient care is. You were clinically trained, not educated in business. You want to make this change in career successful. You want to develop a stronger client retention program.

Retain clients with Exquisite Client Care Strategies™. Your ability to be confident, certain and in control when you attract and retain clients is easier with the power of Exquisite Client Care™ strategies. These techniques give you a higher level of distinction in your business and deepen integrity-based relationships that grow your business.  Win Over and Retain the Clients You Want is a 90 minute video online training.

Order access to this program at this link: ​http://lnc.tips/Winover

Get a 25% discount on this training by using the word Listened in the coupon box during checkout

Your Presenter:

Pat Iyer MSN RN LNCC built a successful legal nurse consulting business. She had a high percentage of prospects decide to purchase her LNC services, and a client retention rate of over 80%.

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore mentorship with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes. Pat is a trusted advisor to LNCs.

Join us for monthly online trainings at LNCCEU.com for 2 trainings each month designed to deepen your knowledge and skills.

The post LNP 77 – Attorney Client Retention: How to Attract and When to Let Go – Pat Iyer appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/lnp-77/feed/ 0 Are you burning through clients? Do they try you once and not return? Client retention is a crucial issue for legal nurse consultants. If you make one sale out of twenty prospective client contacts, that means that for two contacts you’d have to meet f... Are you burning through clients? Do they try you once and not return? Client retention is a crucial issue for legal nurse consultants. If you make one sale out of twenty prospective client contacts, that means that for two contacts you’d have to meet forty contacts, or potential clients. That is a bit daunting. You […] Pat Iyer MSN RN LNCC full false 1275
LNP 76 – 5 Steps to Why Nice Guys Finish First – Doug Sandler https://legalnursepodcasts.com/lnp-76/ https://legalnursepodcasts.com/lnp-76/#respond Mon, 15 May 2017 06:00:44 +0000 http://legalnursepodcasts.com/?p=1268 Doug Sandler has just completed a book called “Nice Guys Finish First” and quite candidly, Doug is a nice guy. He writes about why nice guys finish first. And he is not confining this topic to men. Doug has over 30 years of business experience as an entrepreneur and a leader. His book “Nice Guys […]

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Doug Sandler has just completed a book called “Nice Guys Finish First” and quite candidly, Doug is a nice guy. He writes about why nice guys finish first. And he is not confining this topic to men.

Doug has over 30 years of business experience as an entrepreneur and a leader. His book “Nice Guys Finish First” was a number one ranked Amazon Best Seller. He also has a podcast show in which he’s interviewed Arianna Huffington from the Huffington Post, Dan Harris from Good Morning America, Ron Klein of the White House Chief of Staff and dozens of other celebrities.

Listen in as Pat Iyer and Doug Sandler chat about these points:

  • What being hired for an event in New Orleans all expenses paid taught Doug.
  • Why you should listen to your clients. Invest time, energy and resources in understanding what their problems are.
  • How to stop telling everybody how much you know and start listening to the things that are going on in their life.
  • Why customers need to depend on you time and time again to deliver the information in a consistent manner whatever that is.
  • Why it is; why it is important is for you to be able to exceed expectations every step along the way and why this leads to nice guys finishing first.
  • Why the the term “It’s not personal, it’s just business”, is never just business.
  • Why we should not accept below average as the norm and satisfactory as exceeding expectations.
  • Doug explains the science of his “Nice Guy 30 Program”.

Related Product

Win Over and Retain the Clients You Want
You’ve worked hard to become a legal nurse consultant and you want to retain clients. You’ve been looked up to and respected as a nurse. Now you feel less than knowledgeable as you are drawn into the world of attorneys. Business is not your first language, patient care is.  You were clinically trained, not educated in business. You want to make this change in career successful. You want to develop a stronger client attraction and retention program.

Discover how to retain clients with Exquisite Client Care Strategies™. Your ability to be confident, certain and in control when you attract and retain clients is easier with the power of Exquisite Client Care™ strategies. These techniques give you a higher level of distinction in your business and deepen integrity-based relationships that grow your business. is a 90 minute video online training.

Order access to this program at this link: ​http://lnc.tips/Winover

Get a 25% discount on this training by using the word Listenedin the coupon box during checkout

Your Presenter:

Doug Sandler specializes in teaching others the “how-to’s” of building relationships and strengthening connections. Doug is a nationally recognized speaker and writer. His weekly posts reach hundreds of thousands of readers. Doug has been titled by a leading social media marketing company in the top 100 of Social Media Thought Influencers to follow.

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore mentorship with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes. Pat is a trusted advisor to LNCs.

Join us for monthly online trainings at LNCCEU.com for 2 trainings each month designed to deepen your knowledge and skills.

The post LNP 76 – 5 Steps to Why Nice Guys Finish First – Doug Sandler appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/lnp-76/feed/ 0 Doug Sandler has just completed a book called “Nice Guys Finish First” and quite candidly, Doug is a nice guy. He writes about why nice guys finish first. And he is not confining this topic to men. Doug has over 30 years of business experience as an en... Doug Sandler has just completed a book called “Nice Guys Finish First” and quite candidly, Doug is a nice guy. He writes about why nice guys finish first. And he is not confining this topic to men. Doug has over 30 years of business experience as an entrepreneur and a leader. His book “Nice Guys […] Pat Iyer MSN RN LNCC full false 1268
LNP 73 Body Language: The Body Never Lies Pat Iyer https://legalnursepodcasts.com/lnp-73/ https://legalnursepodcasts.com/lnp-73/#respond Wed, 03 May 2017 13:48:53 +0000 http://legalnursepodcasts.com/?p=1232 Body language is an essential component of negotiations. Attorneys are usually very good negotiators, and employ their skills when working with legal nurse consultants. This podcast shares some tips about body language during negotiations. I’ve learned a lot about this topic from being a ghostwriter for a book on body language, called Body Language Secrets […]

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cover of Body Language SecretsBody language is an essential component of negotiations. Attorneys are usually very good negotiators, and employ their skills when working with legal nurse consultants. This podcast shares some tips about body language during negotiations. I’ve learned a lot about this topic from being a ghostwriter for a book on body language, called Body Language Secrets to Win More Negotiations.

Words communicate between 25 to 35 percent of the sentiments conveyed by negotiators in a negotiation. The rest of their positions are communicated through body language.

Listen in as Pat Iyer chats about these points:

  • How to synchronize body language to negotiate successfully
  •  How to set the stage: Assess what the proper body language should be for the situation in which you’ll be negotiating.
  • Why you should stay on message. Determine what your most important position will be​.
  • How to apply the appropriate body language signals (facial, hand, feet, and other body language expressions) throughout the negotiation.
  • Do you accurately detect negativity in the other negotiator?
  • What does disgust look like in a negotiation?
  • How do you combat negativity during a negotiation?
  • How do you alter ​false ​ negativity displayed during a negotiation?

Related Product: Negotiating Vaue Pack and Body Language

Negotiating Value Pack
Attorneys are sharp negotiators. You are at a disadvantage in your interactions with them unless you know how to negotiate. I put these resources together for you in the Negotiating Value Pack to give you ​every ​ advantage.

What’s in the Negotiating Value Pack?

Get 3 on demand online trainings to ramp up your negotiation skills so that you will come out on top in your negotiations with attorneys. In these 3 trainings, I collaborated with Greg Williams, an expert in negotiation and body language. Greg teaches executives, small business owners and managers to employ thesetechniques. Learn them to help you in your LNC business. The Negotiating Value Pack has 3 components, each valued at $47.

1. Negotiate Your Way to Success Are you an effective negotiator?

Are you pleased with the outcome when you walk away from a negotiating session? Greg Williams is the master negotiator, and brings years of expertise and helpful hints to help you gain more of what you need and want.

2. Negotiating Successfully to Collect Your Cash: Tips for Business Professionals

Does this happen to you? Clients request services for which they cannot pay. You provide the services, and then struggle to obtain payment. Your cash flow is strangled by slow payers. Your relationships with clients are poisoned by payment issues. Pat Iyer and Greg Williams team up to share their negotiation expertise.

In this online training, you will learn how to:

● Use bonding methods to make it easier for clients to communicate financial hardship

● Use proven strategies to avoid collection issues

● Recognize common excuses for delays in payment invoices

● Use successful negotiating strategies to collect your money

3. Superpower Your Ability to Negotiate:

How to Read Body Language You really can master reading invisible messages in order to “read the other person’s mind.” Greg Williams will help you accurately assess the other person’s plan by first considering the image you wish to project and the role that your body language will play. In this one hour training you will learn how to

● gain an advantage in negotiations by being able to read body language

● avoid the pitfalls of misinterpreting body language

● use questions to improve your negotiating position

● develop a mindset that improves your power

I sell these 3 products individually for a total of $141. Receive the programs (audio-files and video-files) at a discounted price of $107.

Order at this link for instant access: http://lnc.tips/NVP

Get a 25% discount on this training by using the word Listened2 in the coupon box during checkout

Your Presenter:

Pat Iyer MSN RN LNCC built a successful legal nurse consulting business. She knows a lot learned a lot about this topic from spending years negotiating with attorneys. She is also the ghostwriter for a book on body language, called Greg Williams.

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore mentorship with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes. Pat is a trusted advisor to LNCs.

Join us for monthly online trainings at LNCCEU.com for 2 trainings each month designed to deepen your knowledge and skills.

 

The post LNP 73 Body Language: The Body Never Lies Pat Iyer appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/lnp-73/feed/ 0 Body language is an essential component of negotiations. Attorneys are usually very good negotiators, and employ their skills when working with legal nurse consultants. This podcast shares some tips about body language during negotiations. Body language is an essential component of negotiations. Attorneys are usually very good negotiators, and employ their skills when working with legal nurse consultants. This podcast shares some tips about body language during negotiations. I’ve learned a lot about this topic from being a ghostwriter for a book on body language, called Body Language Secrets […] Pat Iyer MSN RN LNCC full false 1232
LNP 67 – Legal Nurse Consultants: How Do You Find Attorney Clients? https://legalnursepodcasts.com/lnp-67/ https://legalnursepodcasts.com/lnp-67/#respond Wed, 12 Apr 2017 06:00:42 +0000 http://legalnursepodcasts.com/?p=1163 Is your legal nurse consulting business stalled? What is really stopping you? How do you find attorney clients? Is it the economy? Is it the competition? Is it your experience as an LNC? Listen in as Pat Iyer chats about these points: What are you doing to achieve your goals? Are you motivated to succeed? […]

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woman and man consulting

Is your legal nurse consulting business stalled? What is really stopping you? How do you find attorney clients?

  • Is it the economy?
  • Is it the competition?
  • Is it your experience as an LNC?

Listen in as Pat Iyer chats about these points:

  • What are you doing to achieve your goals?
  • Are you motivated to succeed?
  • Are you uncomfortable staying where you are?
  • Are you hungry for business?
  • Are you consistently marketing to find attorney clients?
  • Are you able to say “next” when an attorney does not respond to your marketing overtures?
  • Are you challenging yourself to learn more?
  • What are you asking your current clients?
  • Are you demonstrating your expertise through your website, blog posts, articles, or newsletter?
  • Are you unwilling to give up?

Related Product


Is this you? Do you want to take control of your marketing plan? You want to find attorney clients?

Dr. Gary Lynn and I are giving a free webinar called ​Get More Clients with a Step by Step Marketing Plan.

On this free webinar we’ll cover how to take your business to the next level. AND you will get a roadmap for building your legal nurse consulting business

We’ll also reveal how to carry out a step by step process for creating a coherent and compelling marketing strategy for your business!

You can use these techniques to quickly achieve success in your marketing.

In fact, here’s just a sample of what we’ll cover on this incredible webinar:

  •  The steps of a legal nurse consulting marketing roadmap.
  • It does not take years to be profitable.
  • The steps that work so you don’t waste time and money on ineffective marketing to find attorney clients
  • … and much, MUCH More!

Watch this program at this link: http://lnc.tips/getstep

 

 

Your Presenter:

Pat Iyer MSN RN LNCC, a legal nurse consultant, a mother, wife, friend, coach, author, teacher, past president of the American Association of Legal Nurse Consultants and marketer. Pat has twice faced bankruptcy before starting her very successful LNC business. She knows a thing or two about risks

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore mentorship with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes. Pat is a trusted advisor to LNCs.

Join us for monthly online trainings at LNCCEU.com for 2 trainings each month designed to deepen your knowledge and skills.

 

The post LNP 67 – Legal Nurse Consultants: How Do You Find Attorney Clients? appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/lnp-67/feed/ 0 Is your legal nurse consulting business stalled? What is really stopping you? How do you find attorney clients? Is it the economy? Is it the competition? Is it your experience as an LNC? Listen in as Pat Iyer chats about these points: What are you doin... Is your legal nurse consulting business stalled? What is really stopping you? How do you find attorney clients? Is it the economy? Is it the competition? Is it your experience as an LNC? Listen in as Pat Iyer chats about these points: What are you doing to achieve your goals? Are you motivated to succeed? […] Pat Iyer MSN RN LNCC full false 1163
LNP 58 Create Client Confidence and Comfort in Hiring You – Brian Beardon https://legalnursepodcasts.com/lnp-58/ https://legalnursepodcasts.com/lnp-58/#respond Mon, 13 Mar 2017 06:00:00 +0000 http://legalnursepodcasts.com/?p=1053 Brian Bearden specializes in how to create client confidence and comfort in hiring you. He specializes in guerilla marketing techniques. Brian gets inspired by seeing business owners set goals and then achieve those goals. In my interactions with Brian through our mutual coaching program I’ve seen him go out of his way to help people, […]

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Brian Bearden specializes in how to create client confidence and comfort in hiring you. He specializes in guerilla marketing techniques. Brian gets inspired by seeing business owners set goals and then achieve those goals. In my interactions with Brian through our mutual coaching program I’ve seen him go out of his way to help people, brainstorm and look for the specific approach that will help a business owner reach the person that he or she is trying to reach.

Brian has a company called “Upstream Marketing”, which he started 15 years ago to help businesses harness the true power of online marketing. Brain understands the world of small business owners. He gained that knowledge of what the frontline looks like. Before getting involved in small businesses Brian worked in multiple Fortune 500 companies, including Kinko’s, Burger King and Quick Work, which is owned by Pillsbury.

Listen in as Pat Iyer and Brian Bearden chat about these points:

  • Why no one wants to be sold, but they want to buy
  • How you can differentiate yourself from other legal nurse consultants.
  • Why what you do to create client confidence and give a customer a relationship feeling is important
  • How you can “Mimic the Market” and make pages on your website to direct customers to their nitch or trend
  • What are two words that you must address with your website
  • Why you should have control over your site and your site should be ever evolving
  • What legal nurse consultants should be listening for when an attorney contacts her or him

Related Product

How to Create a Strategic Marketing Blueprint

How do you create a strategic marketing blueprint? Do you want to create client confidence so you get more work? Listen up. Here is what you will take away from this 90 minute information-packed online training. This is video training about:

  • The four levels of marketing: strategies, initiatives, tactics and action steps and how to sort them out for your own business so you stop “spinning your wheels”
  • What 80% of business owners miss that causes marketing overwhelm and sales burnout
  • Why you will get more and better results by doing LESS marketing than you’re doing today
  • How to laser-focus your marketing using a strategic marketing blueprint so that you get up each day knowing EXACTLY where to invest your time, energy and efforts

Your trainer is David Newman, a marketing consultant, speaker and all around nice guy.

Get a 25% discount on this training. Add the word Listened in the coupon box at checkout. Order this product at http://lnc.tips/smb

 

Your Presenter:

Brian Bearden became a marketing and business development consultant because he wanted to make a positive impact on the lives and businesses in his community. As a small business owner, Brian gained knowledge of what the front line looks like. He worked in the trenches to come up with out of the box marketing and sales strategies to help him separate his business from competition, big and small. Brian has expertise in how to create client confidence by researching his market and being prepared for client conversations.

Brian held various positions including Regional Marketing Director, Regional Sales Director, Local Store Marketing Director and many others. With over 20 + years of experience with Fortune 500 companies have given Brian a unique perspective on marketing and sales strategies. Many of the tools and much of the marketing and sales development training available at that level can have profound benefits for small- and medium-sized businesses.

When he isn’t strategizing with business owners about their business or glued to his computer screen, he spends time gardening, fishing, reading the latest sales & marketing books, and spoiling his wife and their many nieces and nephews.

 

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore coaching with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes. Pat is a trusted advisor to LNCs.

Join us for monthly online trainings at LNCCEU.com for 2 trainings each month designed to deepen your knowledge and skills.

The post LNP 58 Create Client Confidence and Comfort in Hiring You – Brian Beardon appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/lnp-58/feed/ 0 Brian Bearden specializes in how to create client confidence and comfort in hiring you. He specializes in guerilla marketing techniques. Brian gets inspired by seeing business owners set goals and then achieve those goals. Brian Bearden specializes in how to create client confidence and comfort in hiring you. He specializes in guerilla marketing techniques. Brian gets inspired by seeing business owners set goals and then achieve those goals. In my interactions with Brian through our mutual coaching program I’ve seen him go out of his way to help people, […] Pat Iyer MSN RN LNCC full false 1053