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Finance – Legal Nurse Podcasts https://legalnursepodcasts.com Patricia Iyer Wed, 18 Oct 2017 06:00:26 +0000 en-US hourly 1 Welcome to Legal Nurse Podcast. I am Pat Iyer MSN RN LNCC. I am so pleased you decided to listen in. <br /> <br /> Take a journey of motivation, growth and transformation of your legal nurse consulting practice by learning from successful entrepreneurs. Boost your skills by getting valuable tips from experts from within and outside of legal nurse consulting. <br /> <br /> In this show I provide two types of podcasts. The first is an interview with an expert who reveals key concepts you may apply to your legal nurse consulting practice. The experts answer probing questions to give you practical tips you can immediately apply. <br /> <br /> In the second type of podcast, I offer my comments, experience, and lessons learned the hard way to expand on what the interview covered. <br /> <br /> Here’s what you can expect to get from listening to these programs: tips and strategies, encouragement, sound advice, and more.<br /> <br /> My podcasts cover what I consider to the 5 pillars of legal nurse consulting. <br /> <br /> • First you need expertise in your medical knowledge so that you can help clients. <br /> • Second, you need to have marketing skills and use strategies that will bring you clients. <br /> • Third, you need to follow sound financial practices to collect and wisely spend your dollars. <br /> • Fourth, you need to know how to work with clients to strengthen relationships. <br /> • Lastly, you need to know how to manage a business. <br /> <br /> I’ll summarize: The 5 pillars are expertise, marketing, finances, clients and business management.<br /> <br /> You may listen to Legal Nurse Podcasts on my website at legalnursepodcasts.com or on Itunes. I know some people prefer to listen to information and some prefer to read.If you like to read or to be able to refer again what you’ve just heard, you may request the transcripts of the programs. Get the transcripts on legalnursepodcasts.com. <br /> <br /> Here’s who I am. I started as an LNC in 1987 when I got my first expert witness case. I spent about 20 years as a medical surgical nursing expert witness testifying in nursing malpractice cases. Also, I spent over 25 years summarizing medical records to explain the facts to juries. In 1989 I started an independent legal nurse consultant business and built it up to become a large and successful business. I sold it in 2015.<br /> <br /> Along the way I committed 5 years of my life to the American Association of Legal Nurse Consultants, including a year as president. <br /> <br /> Since I sold my business, I have been writing, editing books, presenting webinars and coaching LNCs. My coaching site is LNCAcademy.com.<br /> <br /> I love to write, as you will discover when you go to legalnursebusiness.com, my website for LNCs. Many LNCs know me as the chief editor of the second edition of the Legal Nurse Consulting Principles and Practices. It is one of my hundreds of publications, including books, chapters, articles, case studies and online courses. <br /> <br /> I bring all of this expertise to you. <br /> <br /> I’d love to hear your thoughts about this show. Let me know what YOU are interested in hearing about. Add your comments to the episode show notes on legalnursepodcasts.com. <br /> <br /> Thank you for joining us. <br /> <br /> <br /> <br /> Pat Iyer MSN RN LNCC false Pat Iyer MSN RN LNCC podcast Tips and Strategies for Legal Nurse Consultants Finance – Legal Nurse Podcasts https://legalnursepodcasts.com/wp-content/uploads/2016/08/Legal_Nurse-AR.jpg https://legalnursepodcasts.com/category/finance/ c9c7bad3-4712-514e-9ebd-d1e208fa1b76 116337258 LNP 97 – How to Avoid Bad LNC Debt – Collect What You are Owed – Pat Iyer https://legalnursepodcasts.com/1498-how-to-avoid-bad-lnc-debt/ https://legalnursepodcasts.com/1498-how-to-avoid-bad-lnc-debt/#respond Wed, 26 Jul 2017 06:00:12 +0000 http://legalnursepodcasts.com/?p=1498 Every LNC business has or will eventually have a small amount of billing that cannot be collected on or bad LNC debt. Out of the hundreds of cases that you handle, a few result in bad LNC debt. Why does this occur? Although my examples in this podcast relate to expert witnesses, non-testifying LNCs may […]

The post LNP 97 – How to Avoid Bad LNC Debt – Collect What You are Owed – Pat Iyer appeared first on Legal Nurse Podcasts.

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Every LNC business has or will eventually have a small amount of billing that cannot be collected on or bad LNC debt. Out of the hundreds of cases that you handle, a few result in bad LNC debt. Why does this occur? Although my examples in this podcast relate to expert witnesses, non-testifying LNCs may run into some of these same situations.

Listen in as Pat Iyer chats about these points:

  • Do you have a collection issue because of a missed deadline?
  • Why a poor report may cause bad debt
  • What happens when the expert did not do well in a deposition
  • Why inadequate preparation for trial can cause bad LNC debt
  • When you do have to testify, you must be prepared
  • why you should obtain prepayment before a trial

 

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You know that effectively managing your money is vital for your business. Discover what you should be doing from this Wendy Cassera, a skilled accountant. Learn simple and easy ways to manage and understand your money so that you can use that information to grow and better manage your business. You won’t want to miss this.

In this one hour online training you will:

1. Identify and choose a simple and easy way to track your money and set budgets

2. Get tips and tricks on understanding your numbers

3. Refine your financial goals and use powerful techniques to achieve them

Sign up for this on demand online training at this link: ​http://lnc.tips/smartmoney

Get 25% Off this product by using the code Listened in the promo box at checkout!

 

Your presenter

Pat Iyer prepared this edition of Iyer’s Insights. Pat had systems in her LNC business to minimize bad LNC debt. Most of the time they worked fine. When they didn’t, nightmare!

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore coaching with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes.

Invest in the monthly webinars at LNCCEU.com for 2 webinars each month designed to deepen your knowledge and skills.

 

The post LNP 97 – How to Avoid Bad LNC Debt – Collect What You are Owed – Pat Iyer appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/1498-how-to-avoid-bad-lnc-debt/feed/ 0 Every LNC business has or will eventually have a small amount of billing that cannot be collected on or bad LNC debt. Out of the hundreds of cases that you handle, a few result in bad LNC debt. Why does this occur? Every LNC business has or will eventually have a small amount of billing that cannot be collected on or bad LNC debt. Out of the hundreds of cases that you handle, a few result in bad LNC debt. Why does this occur? Although my examples in this podcast relate to expert witnesses, non-testifying LNCs may […] Pat Iyer MSN RN LNCC full false 1498
LNP 96 – The Power of Effectively Managing Your Money – Amy Andersson https://legalnursepodcasts.com/1488-2/ https://legalnursepodcasts.com/1488-2/#respond Mon, 24 Jul 2017 06:18:26 +0000 http://legalnursepodcasts.com/?p=1488 Amy Andersson is the owner of Price Turner CFOs. She has an extra “S” in her name that might as well be a dollar sign. She knows numbers. amy focuses on helping business owners with effectively managing their money. She has a great background in finance and is the chief financial officer for small and […]

The post LNP 96 – The Power of Effectively Managing Your Money – Amy Andersson appeared first on Legal Nurse Podcasts.

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Amy Andersson is the owner of Price Turner CFOs. She has an extra “S” in her name that might as well be a dollar sign. She knows numbers. amy focuses on helping business owners with effectively managing their money. She has a great background in finance and is the chief financial officer for small and medium-sized businesses, which means that she partners with the owners as an extension of their business and is a member of their team. She lends her financial knowledge to fit the needs of small to medium-sized businesses.

Listen in as Pat Iyer and Amy Andersson chat about these points:

  • What are waning income and waning expenses.
  • What you need to know in order to be successful in effectively managing your money
  • Does a person need a bookkeeper or an accountant in order to make sense of their business
  • What’s the difference between a goal and a forecast
  • Tips on forecasting expenses
  • Tips about increasing revenue and decreasing expenses

Related Product: ​Smart Money Management

Money mangement

You know that effectively managing your money is vital for your business. Discover what you should be doing from this skilled accountant. Learn simple and easy ways to manage and understand your money so that you can use that information to grow and better manage your business. You won’t want to miss this.

In this one hour online training you will:

1. Identify and choose a simple and easy way to track your money and set budgets

2. Get tips and tricks on understanding your numbers

3. Refine your financial goals and use powerful techniques to achieve them

Sign up for this on demand online training at this link: ​http://lnc.tips/smartmoney

Get 25% Off this product by using the code Listened in the promo box at checkout!

Your presenter

Amy Andersson, owner of Price Turner CFOs has a simple mission: help owners expand their understanding surrounding finances and offer ideas for improvement in daily financial operations. Strategies include streamlining resources and processes so expenses decrease and profits increase. The end result is helping business owners with effectively managing their money.

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore coaching with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes.

Invest in the monthly webinars at LNCCEU.com for 2 webinars each month designed to deepen your knowledge and skills.

 

The post LNP 96 – The Power of Effectively Managing Your Money – Amy Andersson appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/1488-2/feed/ 0 Amy Andersson is the owner of Price Turner CFOs. She has an extra “S” in her name that might as well be a dollar sign. She knows numbers. amy focuses on helping business owners with effectively managing their money. Amy Andersson is the owner of Price Turner CFOs. She has an extra “S” in her name that might as well be a dollar sign. She knows numbers. amy focuses on helping business owners with effectively managing their money. She has a great background in finance and is the chief financial officer for small and […] Pat Iyer MSN RN LNCC full false 1488
LNP 15 – 5 Money Management Lessons I Learned the Hard Way https://legalnursepodcasts.com/lnp-15-5-money-management-lessons-i-learned-the-hard-way/ https://legalnursepodcasts.com/lnp-15-5-money-management-lessons-i-learned-the-hard-way/#respond Wed, 12 Oct 2016 06:56:32 +0000 http://legalnursepodcasts.com/?p=376 What are the money management lessons LNCs might learn? In this episode of Iyer’s Insights, you will hear about some of the big money management lessons Pat learned the hard way. You will see how you can avoid the same mistakes. “Businesses don’t fail due to lack of orders. They fail due to lack of […]

The post LNP 15 – 5 Money Management Lessons I Learned the Hard Way appeared first on Legal Nurse Podcasts.

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bag-of-money

What are the money management lessons LNCs might learn? In this episode of Iyer’s Insights, you will hear about some of the big money management lessons Pat learned the hard way. You will see how you can avoid the same mistakes.

“Businesses don’t fail due to lack of orders. They fail due to lack of cash.” Attentive money management is crucial for a small business. If you are not watching your income and expenses, you can easily slide into a cash flow problem. Put another way, you could have plenty of cases sitting in your office. You could have plenty of invoices in the mail. But if you are not receiving a steady flow of income, you can quickly get into trouble.

Listen in to learn about money management lessons:

  • Tips for tackling the financial aspects of your business
  • The big trap with setting unreasonably low legal nurse consulting fees
  • How spending too many hours on a case will bite you
  • How you can make more money with rounding up
  • The crucial importance of retainers

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In this one hour online training you will:
1. Identify and choose a simple and easy way to track your money and set budgets
2. Get tips and tricks on understanding your numbers
3. Refine your financial goals and use powerful techniques to achieve them

Order this training at http://legalnursebusiness.com/SMM

Get 25% off this product using code Listened

Presenter

While Pat Iyer says, “Numbers are not my friend”, she knows that watching the numbers is essential. She managed the cash flow of her LNC business, looked for opportunities to generate more business, and increased the revenue on each case. The money management lessons she learned along the way are applicable to independent LNCs.

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore coaching with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes.

Invest in the monthly webinars at LNCCEU.com for 2 webinars each month designed to deepen your knowledge and skills

The post LNP 15 – 5 Money Management Lessons I Learned the Hard Way appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/lnp-15-5-money-management-lessons-i-learned-the-hard-way/feed/ 0 What are the money management lessons LNCs might learn? In this episode of Iyer’s Insights, you will hear about some of the big money management lessons Pat learned the hard way. You will see how you can avoid the same mistakes. What are the money management lessons LNCs might learn? In this episode of Iyer’s Insights, you will hear about some of the big money management lessons Pat learned the hard way. You will see how you can avoid the same mistakes. “Businesses don’t fail due to lack of orders. They fail due to lack of […] Pat Iyer MSN RN LNCC full false 376
LNP 14 – How to Master the Art of Money Management – with Ann Kaplan https://legalnursepodcasts.com/lnp-14-how-to-master-the-art-of-money-management-with-ann-kaplan/ https://legalnursepodcasts.com/lnp-14-how-to-master-the-art-of-money-management-with-ann-kaplan/#comments Mon, 10 Oct 2016 06:51:05 +0000 http://legalnursepodcasts.com/?p=374 Ann Kaplan works closely with small business owners to make sure they get the most out of their accounting systems. Ann is skilled in the art of money management. Listen in as Ann Kaplan and Pat Iyer chat about these points: Why you need to be accountable for your financial system, even if someone else […]

The post LNP 14 – How to Master the Art of Money Management – with Ann Kaplan appeared first on Legal Nurse Podcasts.

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2016_03_21_07_51_520001

Ann Kaplan works closely with small business owners to make sure they get the most out of their accounting systems. Ann is skilled in the art of money management.

Listen in as Ann Kaplan and Pat Iyer chat about these points:

  • Why you need to be accountable for your financial system, even if someone else is involved
  • How the use of codes makes it easy to track your income and expenses
  • How a business owner caught an employee who was stealing
  • A warning pattern you should watch out for to detect an employee who is stealing your money
  • How a cloud based accounting system lets you work with an accountant in another part of the country
  • The money management disaster that can bring your company to its knees
  • The myths about accounting
  • The misleading statements business owners make about their businesses
  • Techniques for streamlining your money management and accounting system
  • How Pat made people happy at Christmas time

Related Product for Money Management

Money mangementSmart Money Management
You know that controlling expenses and keeping good track of your income is vital for your business. Discover what you should be doing from this skilled accountant. Learn simple and easy ways to manage and understand your money so that you can use that information to grow and better manage your business. You won’t want to miss this.

In this one hour online training you will:
1. Identify and choose a simple and easy way to track your money and set budgets
2. Get tips and tricks on understanding your numbers
3. Refine your financial goals and use powerful techniques to achieve them

Order this training at http://legalnursebusiness.com/SMM

Get 25% off this product using code Listened

Presenter

Ann Kaplan holds a BS in Business Administration from the University of North Carolina at Chapel Hill, a Masters of Accounting from American University and is a licensed Certified Public Accountant. She is a member of the AICPA, has been a Certified QuickBooks ProAdvisor since 1999, and holds the Advanced Certification in QuickBooks, the highest level of certification offered.

Ann has over 25 years of experience in accounting and has served companies as a Controller/CFO, auditor, and trainer. She now runs her own company, Rent a Genius, focusing on working closely with small business owners to make sure they get the most out of their accounting system and stay in compliance with all regulations and taxes. She is available for consulting and training, bookkeeping services, and taxes.

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore coaching with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes.

Invest in the monthly webinars at LNCCEU.com for 2 webinars each month designed to deepen your knowledge and skills

The post LNP 14 – How to Master the Art of Money Management – with Ann Kaplan appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/lnp-14-how-to-master-the-art-of-money-management-with-ann-kaplan/feed/ 1 Ann Kaplan works closely with small business owners to make sure they get the most out of their accounting systems. Ann is skilled in the art of money management. Listen in as Ann Kaplan and Pat Iyer chat about these points: Why you need to be accounta... Ann Kaplan works closely with small business owners to make sure they get the most out of their accounting systems. Ann is skilled in the art of money management. Listen in as Ann Kaplan and Pat Iyer chat about these points: Why you need to be accountable for your financial system, even if someone else […] Pat Iyer MSN RN LNCC full false 374
LNP 9 – How to Collect Every Dollar You are Owed https://legalnursepodcasts.com/episode-9-how-to-collect-every-dollar-you-are-owed-finish/ https://legalnursepodcasts.com/episode-9-how-to-collect-every-dollar-you-are-owed-finish/#respond Wed, 21 Sep 2016 09:02:20 +0000 http://legalnursepodcasts.com/?p=169 Of course you want to collect every dollar you are owed. Legal nurse consultants will agree that the majority of attorneys are wonderful to work with – intelligent and concerned about their clients. This podcast focuses on the small number who are difficult to work with because of collection problems. Whenever you have legal vendors, […]

The post LNP 9 – How to Collect Every Dollar You are Owed appeared first on Legal Nurse Podcasts.

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calculator good lifeOf course you want to collect every dollar you are owed. Legal nurse consultants will agree that the majority of attorneys are wonderful to work with – intelligent and concerned about their clients. This podcast focuses on the small number who are difficult to work with because of collection problems.

Whenever you have legal vendors, and not just legal nurse consultants, gathered together, inevitably the conversation will turn to a discussion of the attorneys who are bad payers.  In this session Pat shares lessons learned the hard way. When you avoid the trouble, you’ll collect every dollar you are owed.

In this Iyer’s Insights episode, Pat discusses

  • 3 attorney clients legal nurse consultants should avoid
  • How to spot desirable clients
  • How to spot undesirable clients
  • Why you should be aware of your invisible hook
  • The four letter word you should use when you spot an undesirable attorney client

Related Product

man and womanNegotiation Value Pack
Attorneys are sharp negotiators. That is what they do for a living. Ramp up your negotiation skills with the 3 online trainings that are part of the Negotiating Value Pack. Get these on demand programs to ramp up your negotiation skills so that you will come out on top in your negotiations with attorneys. Pat collaborated with Greg Williams, an expert in negotiation and body language. Greg teaches executives, small business owners and managers to employ these techniques. Learn them to help you in your LNC business.

  • Negotiate Your Way to Success
  • Negotiate Successfully to Collect Your Cash
  • Superpower Your Ability to Negotiate: How to Read Body Language

Get the details at legalnursebusiness.com/NVP

Get 25% off this product using code Listened

Presenter

Pat Iyer has negotiated with many attorneys over the course of her almost 30 years of experience as a legal nurse consultant. She’d like to say she came out on top every time. That would not be true. She got better and better at listening to angry attorneys and learned how to deflect their wrath and reach acceptable solutions. Listen to her experience and you will have much higher success as you collect every dollar you are owed.

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore coaching with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes.

Invest in the monthly webinars at LNCCEU.com for 2 webinars each month designed to deepen your knowledge and skills

The post LNP 9 – How to Collect Every Dollar You are Owed appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/episode-9-how-to-collect-every-dollar-you-are-owed-finish/feed/ 0 Of course you want to collect every dollar you are owed. Legal nurse consultants will agree that the majority of attorneys are wonderful to work with – intelligent and concerned about their clients. This podcast focuses on the small number who are diff... Of course you want to collect every dollar you are owed. Legal nurse consultants will agree that the majority of attorneys are wonderful to work with – intelligent and concerned about their clients. This podcast focuses on the small number who are difficult to work with because of collection problems. Whenever you have legal vendors, […] Pat Iyer MSN RN LNCC full false 169
LNP 8 – Negotiation Secrets for Coming Out on Top – with Greg Williams https://legalnursepodcasts.com/episode-8/ https://legalnursepodcasts.com/episode-8/#comments Tue, 20 Sep 2016 09:58:35 +0000 http://legalnursepodcasts.com/?p=70 Greg Williams is The Master Negotiator. Greg’s motto is “You are always negotiating”. Do you want to learn negotiation secrets? You bet! Do you want to win more negotiations with your clients? Do you find yourself blindsided by an angry attorney on a billing issue, and hate not coming out on top? Do you wish […]

The post LNP 8 – Negotiation Secrets for Coming Out on Top – with Greg Williams appeared first on Legal Nurse Podcasts.

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greg-williams

Greg Williams is The Master Negotiator. Greg’s motto is “You are always negotiating”. Do you want to learn negotiation secrets? You bet!

  • Do you want to win more negotiations with your clients?
  • Do you find yourself blindsided by an angry attorney on a billing issue, and hate not coming out on top?
  • Do you wish you knew techniques to be more effective in negotiations?

Listen in for an informative interview with Greg Williams, all about negotiation secrets.

Greg has a ton of experience as a negotiator, coach, consultant and speaker and provides lots of tips about how to be an effective negotiator. In this podcast Greg reveals negotiation secrets you can use for more successful negotiations.

Listen as Greg williams and Pat Iyer discuss

  • The critical lesson Greg learned at his mother’s knee
  • The key nonverbal body language signals you can pick up – even during a phone call with an attorney
  • How you can position yourself to appear to be in demand, even if you are not
  • Why leverage is your friend in a negotiation
  • Why the timing of concessions is critical
  • What you should do when there are no good options
  • Why Pat feared for her safety while visiting an attorney in his office
  • The effective use of power words
  • How to use triggers during negotiations

Related Product

man and womanNegotiation Value Pack
Attorneys are sharp negotiators. That is what they do for a living. Ramp up your negotiation skills with the 3 online trainings that are part of the Negotiating Value Pack. Get these on demand programs to ramp up your negotiation skills so that you will come out on top in your negotiations with attorneys. Pat collaborated with Greg Williams, an expert in negotiation and body language. Greg teaches executives, small business owners and managers to employ these techniques. Learn them to help you in your LNC business.

  • Negotiate Your Way to Success
  • Negotiate Successfully to Collect Your Cash
  • Superpower Your Ability to Negotiate: How to Read Body Language

Get the details at legalnursebusiness.com/NVP

Get 25% off this product using code Listened

Presenter

Greg Williams is an expert in negotiation and reading body language signals. These are skills that people need in order to function in their business, in their life and in all aspects of interacting with other people.

As a business owner since 1993, Greg has gained an extensive background in management and business operations. He is an author and presenter who has mastered the fine art of negotiation and reading body language, and is a worldwide recognized public speaker and trainer on those subjects. He is in demand to share his negotiation screts.

Through seminars, coaching and training, Greg educated tens of thousands of individuals on how to become better negotiators. He enabled them to increase their emotional intelligence, while using the ability to read body language to enhance the process. Greg’s reach extends to government and corporate settings. He has also negotiated many multi-million dollar deals on behalf of some of his clients.

As an author, coach, trainer, and keynote speaker on the subject of negotiations and reading body language, Greg has become a recognized expert in the field. Greg has appeared on numerous TV and radio programs, discussing negotiation secrets, tactics and strategies that anyone can use to achieve higher outcomes in every negotiation. He’s done this while coupling the added benefit of how to read body language while negotiating.

For those that are serious about discovering how to read body language and achieving more in life by becoming better negotiators, Greg also created audio and video programs and other tools.

Pat and Greg at a book signing event in September 2016

Pat and Greg at a book signing event in September 2016

cover of Body Language SecretsPat and Greg collaborated on a book called “Body Language Secrets to Win More Negotiations: How to Read Any Opponent and Get What You Want”. Order it here.

Check out the webinars, teleseminars, courses and books at legalnursebusiness.com. Expand your LNC skills with our resources.

Explore coaching with Pat Iyer at LNCAcademy.com to get more clients, make more money and avoid expensive mistakes.

Invest in the monthly webinars at LNCCEU.com for 2 webinars each month designed to deepen your knowledge and skills

The post LNP 8 – Negotiation Secrets for Coming Out on Top – with Greg Williams appeared first on Legal Nurse Podcasts.

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https://legalnursepodcasts.com/episode-8/feed/ 2 Greg Williams is The Master Negotiator. Greg’s motto is “You are always negotiating”. Do you want to learn negotiation secrets? You bet! Do you want to win more negotiations with your clients? Do you find yourself blindsided by an angry attorney on a b... Greg Williams is The Master Negotiator. Greg’s motto is “You are always negotiating”. Do you want to learn negotiation secrets? You bet! Do you want to win more negotiations with your clients? Do you find yourself blindsided by an angry attorney on a billing issue, and hate not coming out on top? Do you wish […] Pat Iyer MSN RN LNCC full false 70