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Client management Archives - Legal Nurse Podcasts
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Archive | Client management

Attorney Personalities and Relationships small

LNP 121 Attorney Personalities and How They Affect Your Relationships


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  What is your personality type and how does that affect your success as a legal nurse consultant? What attorney personalities are you most likely to encounter? In this edition of Iyer’s Insights, I give you the tools to recognize your personality type as well as your attorney personalities. In case you did not get […]

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customer service

LNP 113 How to Build Strong Attorney Client Relationships – Pat Iyer


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What can you do to help your clients? What are you doing that is strengthening your attorney client relationships? Look for opportunities to assist them. In this issue of Iyer’s Insights Pat shares some secrets about how to build strong attorney client relationships. Listen in as Pat Iyer chats about these points: How a doctor’s […]

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toporek-adam

LNP 112 Be Your Customer’s Hero: Client Relationships Adam Toporek


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close up of handshake between two businessmen

LNP 83 – Client Relationship Building for Legal Nurse Consultants


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How can you expand your relationship building with attorneys? These are some questions LNCs ask me. In my experience, attorneys tend to pigeonhole legal nurse consultants. They often think of the LNC only in terms of the services they are familiar with. Does the attorney know you also do timelines? attend IMEs? locate expert witnesses? […]

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robert Schlemm

LNP 82 – How do You Know You’re Satisfying Your Attorney Clients? – Robert Schlemm


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Robert Schlemm who is a nurse, has a bachelor’s degree and is a certified surgical assistant. I brought him on the show to talk about satisfying your attorney clients. Robert is a specialist in the area of client satisfaction and shares some tips and techniques that you can use to build customer satisfaction into your […]

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hand shake symbolizing selling to senior attorneys

LNP 77 – Attorney Client Retention: How to Attract and When to Let Go – Pat Iyer


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Are you burning through clients? Do they try you once and not return? Client retention is a crucial issue for legal nurse consultants. If you make one sale out of twenty prospective client contacts, that means that for two contacts you’d have to meet forty contacts, or potential clients. That is a bit daunting. You […]

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Doug Sandler

LNP 76 – 5 Steps to Why Nice Guys Finish First – Doug Sandler


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Doug Sandler has just completed a book called “Nice Guys Finish First” and quite candidly, Doug is a nice guy. He writes about why nice guys finish first. And he is not confining this topic to men. Doug has over 30 years of business experience as an entrepreneur and a leader. His book “Nice Guys […]

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cover of Body Language Secrets

LNP 73 Body Language: The Body Never Lies Pat Iyer


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Body language is an essential component of negotiations. Attorneys are usually very good negotiators, and employ their skills when working with legal nurse consultants. This podcast shares some tips about body language during negotiations. I’ve learned a lot about this topic from being a ghostwriter for a book on body language, called Body Language Secrets […]

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woman and man consulting

LNP 67 – Legal Nurse Consultants: How Do You Find Attorney Clients?


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Is your legal nurse consulting business stalled? What is really stopping you? How do you find attorney clients? Is it the economy? Is it the competition? Is it your experience as an LNC? Listen in as Pat Iyer chats about these points: What are you doing to achieve your goals? Are you motivated to succeed? […]

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Texas Pictures headshot

LNP 58 Create Client Confidence and Comfort in Hiring You – Brian Beardon


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Brian Bearden specializes in how to create client confidence and comfort in hiring you. He specializes in guerilla marketing techniques. Brian gets inspired by seeing business owners set goals and then achieve those goals. In my interactions with Brian through our mutual coaching program I’ve seen him go out of his way to help people, […]

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