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LNP 121 Attorney Personalities and How They Affect Your Relationships

By Patricia Iyer MSN RN LNCC on October 18, 2017 in Client management, Podcast

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What is your personality type and how does that affect your success as a legal nurse consultant? What attorney personalities are you most likely to encounter? In this edition of Iyer’s Insights, I give you the tools to recognize your personality type as well as your attorney personalities. In case you did not get […]

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LNP 113 How to Build Strong Attorney Client Relationships – Pat Iyer

By Patricia Iyer MSN RN LNCC on September 20, 2017 in Client management, Podcast

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What can you do to help your clients? What are you doing that is strengthening your attorney client relationships? Look for opportunities to assist them. In this issue of Iyer’s Insights Pat shares some secrets about how to build strong attorney client relationships. Listen in as Pat Iyer chats about these points: How a doctor’s […]

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LNP 112 Be Your Customer’s Hero: Client Relationships Adam Toporek

By Patricia Iyer MSN RN LNCC on September 18, 2017 in Client management, Podcast

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LNP 83 – Client Relationship Building for Legal Nurse Consultants

By Patricia Iyer MSN RN LNCC on June 7, 2017 in Client management, Podcast

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How can you expand your relationship building with attorneys? These are some questions LNCs ask me. In my experience, attorneys tend to pigeonhole legal nurse consultants. They often think of the LNC only in terms of the services they are familiar with. Does the attorney know you also do timelines? attend IMEs? locate expert witnesses? […]

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LNP 82 – How do You Know You’re Satisfying Your Attorney Clients? – Robert Schlemm

By Patricia Iyer MSN RN LNCC on June 5, 2017 in Client management, Podcast

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Robert Schlemm who is a nurse, has a bachelor’s degree and is a certified surgical assistant. I brought him on the show to talk about satisfying your attorney clients. Robert is a specialist in the area of client satisfaction and shares some tips and techniques that you can use to build customer satisfaction into your […]

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LNP 77 – Attorney Client Retention: How to Attract and When to Let Go – Pat Iyer

By Patricia Iyer MSN RN LNCC on May 17, 2017 in Client management, Podcast

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Are you burning through clients? Do they try you once and not return? Client retention is a crucial issue for legal nurse consultants. If you make one sale out of twenty prospective client contacts, that means that for two contacts you’d have to meet forty contacts, or potential clients. That is a bit daunting. You […]

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LNP 76 – 5 Steps to Why Nice Guys Finish First – Doug Sandler

By Patricia Iyer MSN RN LNCC on May 15, 2017 in Client management, Podcast

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Doug Sandler has just completed a book called “Nice Guys Finish First” and quite candidly, Doug is a nice guy. He writes about why nice guys finish first. And he is not confining this topic to men. Doug has over 30 years of business experience as an entrepreneur and a leader. His book “Nice Guys […]

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LNP 73 Body Language: The Body Never Lies Pat Iyer

By Patricia Iyer MSN RN LNCC on May 3, 2017 in Client management, Expertise, Podcast

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Body language is an essential component of negotiations. Attorneys are usually very good negotiators, and employ their skills when working with legal nurse consultants. This podcast shares some tips about body language during negotiations. I’ve learned a lot about this topic from being a ghostwriter for a book on body language, called Body Language Secrets […]

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LNP 67 – Legal Nurse Consultants: How Do You Find Attorney Clients?

By Patricia Iyer MSN RN LNCC on April 12, 2017 in Business Management, Client management, Podcast

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Is your legal nurse consulting business stalled? What is really stopping you? How do you find attorney clients? Is it the economy? Is it the competition? Is it your experience as an LNC? Listen in as Pat Iyer chats about these points: What are you doing to achieve your goals? Are you motivated to succeed? […]

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LNP 58 Create Client Confidence and Comfort in Hiring You – Brian Beardon

By Patricia Iyer MSN RN LNCC on March 13, 2017 in Client management, Podcast

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Brian Bearden specializes in how to create client confidence and comfort in hiring you. He specializes in guerilla marketing techniques. Brian gets inspired by seeing business owners set goals and then achieve those goals. In my interactions with Brian through our mutual coaching program I’ve seen him go out of his way to help people, […]

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Archive | Client management

LNP 121 Attorney Personalities and How They Affect Your Relationships

LNP 113 How to Build Strong Attorney Client Relationships – Pat Iyer

LNP 112 Be Your Customer’s Hero: Client Relationships Adam Toporek

LNP 83 – Client Relationship Building for Legal Nurse Consultants

LNP 82 – How do You Know You’re Satisfying Your Attorney Clients? – Robert Schlemm

LNP 77 – Attorney Client Retention: How to Attract and When to Let Go – Pat Iyer

LNP 76 – 5 Steps to Why Nice Guys Finish First – Doug Sandler

LNP 73 Body Language: The Body Never Lies Pat Iyer

LNP 67 – Legal Nurse Consultants: How Do You Find Attorney Clients?

LNP 58 Create Client Confidence and Comfort in Hiring You – Brian Beardon

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